Privacy Policy

Your Privacy

faithhaven.com.au respects the privacy and confidentiality of the information provided and adheres to the Australian National Privacy Principles.

This Privacy Policy applies to faithhaven.com.au, other FaithHaven-related sites, apps, communications and services ("Services"), including off-site Services, such as our affiliate services; but excluding services that state that they are offered under a different privacy policy. This Privacy Policy applies to your use of our Services.

As a Visitor or Member of our Services, the collection, use and sharing of your personal data is subject to this Privacy Policy and other documents referenced in this Privacy Policy, as well as updates.

Collection of Client Information

In order to provide you with our services, we require the collection of personal information of members ("Basic Members" and "Premium Members") which may include sensitive personal information. This may consist of name, address, contact details, date of birth, work history and other personal information ("Personal Data").

For all Personal Data we collect during provision of our Services and handling of Personal Data, we are committed to full compliance with all National Privacy Principles requirements.

• Account Registration: You provide data including your name, username, email address, password, and payment (e.g., credit card) and billing information.
• Profile Completion: You have choices about the information you provide on your profile, such as your profile photo, cover photo, age, gender, city, your bio, your marital status, and your skillset.
• Content Posts: We collect personal data from you when you provide, post, or upload to our Services, such as filling out forms, forums, and surveys on our Services.

How Your Data is Used

We use your data to authorize access to our Services and honour your settings. Our Services help you connect with others. Any data that you include on your profile and any content you post or social action (e.g., likes, follows, comments, shares) you take on our Services will be seen by others, consistent with your privacy settings.

We also use data (which can include your communications) to investigate, respond to and resolve complaints and for Service issues (e.g., bugs).

Storage and Security

We receive and store Personal Data and any personal information you enter on our website, provide physically or give us in any other way from time to time in a secure manner. We are committed to the protection of Personal Data and use all reasonable measures to ensure all Personal Data is kept secure at all times.

Destruction of all Personal Data is done in a secure manner to ensure deletion and de-identification of information. We regularly review and delete or destroy Personal Data that is no longer required, out of date or as otherwise required by law or regulation.

Cookies

Our website uses cookies to analyze website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google. These ads may appear on this website or other websites you visit.

Account Closure

We keep most of your personal data for as long as your account is open. We keep some of your data even after you close your account. Your personal data will generally stop being visible to others on our Services within 48 hours. We generally delete closed account information within 30 days of account closure.